1. Introduction
Welcome to Vibixel. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
2. Important Information
Service Notice
Vibixel provides custom website development services. While we take measures to protect your information, please do not submit sensitive personal information, financial details, or confidential data through our contact forms unless specifically requested.
3. Data Collection
When you visit our website or contact us, we may collect the following types of information:
3.1 Contact Information
Information you provide when you contact us, including your name, email address, phone number, and any project details you share.
3.2 Website Usage Data
Technical data about your visit, including IP address, browser type, device information, and pages viewed.
3.3 Project Information
Details about your website project requirements, budget, timeline, and any other information you provide during consultation.
3.4 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance visitor experience, analyze usage patterns, and maintain service functionality.
4. Data Usage
We process your personal data for the following legitimate purposes:
- Service Provision: To provide custom website development services, communicate about your project, and deliver completed websites and features.
- Service Improvement: To analyze website usage patterns, troubleshoot technical issues, and enhance our development processes and service quality.
- Communication: To respond to inquiries, provide customer support, send project updates, and deliver relevant service notifications.
- AI Features (if applicable): If your website includes AI chatbot functionality, we may use anonymized interaction data to improve chatbot responses. This data is processed through third-party AI services (such as OpenAI) in accordance with their privacy policies.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
5.1 Encryption
All data transmissions are protected using industry-standard encryption protocols (TLS 1.2 or higher).
5.2 Access Controls
Strict authentication protocols and role-based access controls limit data access to authorized personnel only.
5.3 Security Monitoring
Continuous monitoring systems and regular security audits ensure ongoing protection of your data.
6. Data Subject Rights
Under applicable privacy laws, you may have the following rights regarding your personal data:
Right of Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restriction: Request limitation of data processing
Right to Portability: Receive your data in a portable format
Right to Object: Object to processing of your data
7. Third-Party Services
Our service integrates with the following third-party providers, each subject to their own privacy policies:
- OpenAI (GPT models) for AI chat functionality
- Formspree for form handling
- Analytics services for usage tracking and service optimization
- Communication platforms for customer support services
We recommend reviewing the privacy policies of these third-party services to understand their data handling practices.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Active service provision and customer support
- Compliance with legal and regulatory obligations
- Resolution of disputes and enforcement of agreements
- Legitimate business interests, where applicable
9. Children's Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
10. Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us:
Email: info@vibixel.com
Website: https://vibixel.com